About GOHAR MAZMANYAN

  • Academic Level Diploma
  • Age 28 - 32 Years
  • Salary 1850
  • Industry Banking

Description

High-achieving Business Consultant offering over 14 years of experience in sales. Recognized consistently for performance excellence and contributions success in sales industry. Gifted communicator and negotiator with excellent relationship-building and problem-solving abilities. 14 years in customer service and sales experience 6 years in personal and business banking experience 3 years in Merchant Services and outside sales experience

Education

  • 2020 - Present
    Valley College

    Business

  • 2007 - 2011
    NV GOGOL High School

    Business

    College Preparatory, Diploma and General Education

Experience

  • 2014 - 2017
    Bank Of America

    Relationship Manager

    Managed commercial accounts through extensive follow up procedures perform marketing strategies for consumer accounts and Bank products, responsible for sustaining accounts for high net worth Bank clients Built a comprehensive book of business for appointment based selling to maximize cross sell for complex products Managed high value business and consumer customer accounts regularly Developed major relationships with local businesses and professionals for referral based networking and new business opportunities

  • 2011 - 2014
    EAST WEST BANK

    Relationship Manager

    Prepared and reviewed daily reports, training and mentoring, conflict resolution and team leadership. Provided support to Operations manager, servicing and setting up major client accounts, profile prospective clients through interviews. Opened new bank accounts, set up Trust accounts, ordered checks, processed wire transfers, account transfers, credit cards, product changes or upgrades, and referrals to partners.

  • 2008 - 2022
    Bank of America Merchant Services

    AVP Business Consultant

    Generated more than $5MM in monthly processing with successful sales and customer relations approaches Worked with clients to provide competitive commercial banking solutions and retail financing plans Built and deepened productive relationships with prospective and competitive customers to drive sustained growth Targeted accounts at senior and executive levels and secured funding for future initiatives Enhanced client satisfaction ratings by resolving difficult customer issues through completion Provided personalized business consulting and overhauled services to strengthen client success Exceeded monthly and quarterly goals in: profit, loan units, loan volume, partner referrals, and customer satisfaction Multiple winner of monthly and quarterly sales and service awards and incentives

Expertise

Statistical Analysis
Leadership
Computer Skills
Customer Satisfaction
Interpersonal Communication

Languages

Armenian
Proficient
English
Proficient
Russian
Intermediate

Honors & awards

  • 2020

    Top Sales Champion

    Exceeding market goal by 200% and reached 5MM in company growth. Ranked #1 in Sales

Skills

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